How to get a tax refund on your Thailand shopping

If you’ve travelled to Thailand before you already know it’s a great value-for-money destination. And if you like shopping it becomes even better value with tourists able to claim back the Value Added Tax (VAT) on purchases.

Who is eligible for a tax refund?

  • The scheme is available for tourists departing any of Thailand’s international airports.
  • Thai nationals, expats or those on long-stay visas cannot claim a VAT refund using this scheme.
  • Goods must be taken out of Thailand within 60 days of the purchase date.
  • The minimum spend is 2,000 Baht.

At the store

  • Look for stores displaying the “VAT refund for tourists” sign. These include major outlets such as Central, Robinsons and brand name stores e.g. Apple.
  • When you pay for your purchase, the store staff will usually ask if you would like to claim a VAT refund.
  • If staff don’t ask, let them know you would like to claim the VAT refund.
  • Staff will help you fill out the simple refund form (known as PP10).
  • Take your passport with you (not a photocopy or screenshot).
  • Staff may make a photocopy of your passport and arrival stamp.
  • One part of the completed PP10 form will be given to you together with the original tax invoice.
  • The other part is retained by the store.
  • You may want to scan the receipt/tax invoice into your smartphone or get a photocopy. When your refund is processed at the airport, the staff will keep the original tax invoice; they will not give you a photocopy.

At the airport

  • Before you check in for your flight, go to the customs inspection counter.
  • Show your passport, the PP10 form and the original tax invoice for your purchase.
  • The officer may ask to see your purchase before stamping your form.
  • Check-in for your flight and clear security and passport control.
  • When you are airside, follow the signs to the VAT refund office where your refund will be made.
  • For refunds under 30,000 baht, you may be refunded in cash (Thai Baht), to your credit card account or by bank draft.
  • For cash refunds, a 100 baht processing fee will be deducted.
  • For VAT refunds over 30,000 baht, payment will be made by bank draft or to your credit card account.

The VAT refund process at the airport is usually the most convenient way to claim the tax back on your shopping in Thailand. However, there are alternative ways to get a refund including by post or using the VRT application. The graphic above shows the procedure at Bangkok Suvarnabhumi Airport, but the process is similar at all of Thailand’s international airports.

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